For your convenience, we have compiled a list of telephone numbers of key contacts who can provide you with assistance on the administration of your insurance programs. If you are unsure of who to call, or have any questions, please contact Morneau Shepell at 1-866-432-8427. Our professional, experienced staff will gladly assist you with all aspects of your insurance programs.
If you have questions on...
Contact...
RCC Head Office
Retail Council of Canada
1881 Yonge Street, Suite 800
Toronto, ON M4S 3C4
Tel: (416) 467-8011 or 1 (888) 373-8245
Fax: 1 (877) 790-4270
- Enrolling as a new group...
- Billings...
- Supply requests...
- Confirm rates...
- Coverage...
- Checking your enrollment status...
- All other administrative changes...
Morneau Shepell
Toronto
One Morneau Shepell Centre
895 Don Mills Road, Suite 700
Toronto, Ontario M3C 1W3
Phone: 416.445.2700
Fax: 416.445.7989
- For Health and Dental Claims...
Green Shield Canada
8677 Anchor Drive
P.O Box 1606
Windsor, ON N9A 6W1
Tel.: (519) 739-1133
Toll-Free: 1-888-711-1119
Fax: (519) 739-0200
www.greenshield.ca
- For Life, Long Term Disability and Short Term Disability claims
Industrial Alliance
522 University Avenue
Toronto, Ontario M5G 1Y7
Toll-Free Fax: 1-877-781-1583
www.ia.ca
